Books:

Forrest W. Breyfoggle, III, James M. Cupello, Becki Meadow. Managing Six Sigma: A Practical Guide
to Understanding, Assessing, and Implementing the Strategy that Yields Bottom-Line Success.  
Milwaukee: Quality Press, 2001.

Earl Naumann and Steve Hoisington. Customer Centered Six Sigma: Linking Customers, Process
Improvement, and Financial Results. Milwaukee: Quality Press, 2000.

Thomas Pyzdek. The Six Sigma Handbook, A Complete Guide for Greenbelts, Blackbelts, and Managers
at All Levels. New York: McGraw-Hill, 2001.

Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh. The Six Sigma Way, How GE, Motorola, and
Other Top Companies are Honing Their Performance.  New York: McGraw-Hill, 2000.

Mikel Harry and Richard Schroeder. Six Sigma, The Breakthrough Management Strategy Revolutionizing
the World's Top Corporations.  New York: Currency, 2000.

Forrest W. Breyfogle, III.  Implementing Six Sigma, Smarter Solutions Using Statistical Methods.
New York: John Wiley & Sons, Inc., 1999.


Articles:

Ron Basu, "Six Sigma to Fit Sigma," IIE Solutions, Vol. 33, No. 7 (July 2001), pp. 28-33.

Daniel McGinn, "More Than Just Hot Air," Newsweek, May 28, 2001, p. 38.

Debbie Neuscheler-Fritsch and Robert Norris, "Capturing Financial Benefits from Six Sigma,"
Quality Progress, Vol. 34, No. 5 (May 2001), pp. 39-44.

Forrest W. Breyfogle, III and Becki Meadows, "Bottom-Line Success With Six Sigma,"  Quality
Progress, Vol. 34, No. 5 (May 2001), pp. 101-104.
 
Ronald D. Snee, "Dealing With the Achilles' Heel of Six Sigma Initiatives," Quality Progress, Vol.
34. No. 3 (March 2001), pp. 66-72.

Greg Hutchins, "The Branding of Six Sigma," Quality Progress, Vol. 33, No. 9 (September 2000), pp.
120-121.

Seth Agulnick, "Six Sigma: DuPont's New Mantra," The News Journal, September 18, 2000, D8-D10.

Michael Burger, "DuPont and the Cult of the Six Sigma Samurai," Corporate Counsel, August 2000,
pp. 42-46.

"Six Sigma: The Inventors Speak," Corporate Counsel, August 2000, pp. 48-49.

"GE and the Art of Systematic Common Sense," Corporate Counsel, August 2000, pp. 50-51.

"Benchmarking, Self-Assessment, Six Sigma Names Most Used Quality Methodologies," Quality
Progress, Vol. 33, No. 7 (July 2000), pp 25-26.

Mikel J. Harry, "Abatement of Business Risk is Key to Six Sigma," Quality Progress, Vol 33, No. 7
(July 2000), p. 72.

Jenny Kendall and Donna O. Fulenwider, "Six Sigma, E-Commerce Pose New Challenges," Quality
Progress, Vol. 33, No. 7 (July 2000), pp. 31-37.

Gregory H. Watson, "Toward a Central Tendency on Six Sigma," Quality Progress, Vol. 33, No. 7
(July 2000), p. 16.

Mikel J. Harry, " Six Sigma Focuses on Improvement Rates," Quality Progress, Vol. 33, No. 6 (June
2000), pp. 76-80.

Claudia H. Deutsch, "The Six Sigma Quality Control Methodology is Permeating GE's Move into the
New Economy," New York Times, Vol. CXLIX, No. 51, 417 (June 12, 2000)

Mikel J. Harry, "Questions Lead, Answers Follow," Quality Progress, Vol. 33, No. 5 (May 2000), pp.
82-86.

Roderick A. Munro, "Linking Six Sigma With QS-9000," Quality Progress, Vol. 33, No. 5 (May 2000),
pp. 47-53.

Louise Goeser, "Ford Makes Customer Satisfaction a 'Breakthrough' Priority," Quality Progress,
Vol. 33, No. 5 (May 2000), p. 42.

John S. Ramberg, "Six Sigma: Fad or Fundamental?" Quality Digest, Vol. 20, No. 5 (May 2000), pp.
28-32.

D. H. Stamatis, "Who Needs Six Sigma, Anyway?" Quality Digest, Vol. 20, No. 5 (May 2000), pp. 33-38.

Larry Walters, "Getting More Than Statistics with Six Sigma," Chemical Processing, May 2000, pp.35-38.

Stephen Phelan, "Six Sigma, Information Technology and You," Paint & Coatings Industry, Vol. XVI,
No. 3 (March 2000), pp. 32-34.

Mikel J. Harry, "Six Sigma Leads Enterprises to Coordinate Efforts," Quality Progress, Vol. 33,
No. 3 (March 2000), pp. 70-72.

"Six Sigma: Marshalling an Attack on Costs - Mobilizing the Allied Forces," Chemical Week, Vol.
162, No. 9 (March 1, 2000).

"Six Sigma: Marshalling an Attack on Costs - Pilot Program Goes Company-Wide", Chemical Week, Vol.
162, No. 9 (March 1, 2000).

"Six Sigma: Marshalling an Attack on Costs - Sticking to Quality Goals," Chemical Week, Vol. 162,
No. 9 (March 1, 2000).

"Six Sigma: Marshalling an Attack on Costs - Is Six Sigma Fast Enough," Chemical Week, Vol. 162,
No. 9 (March 1, 2000).

"Six Sigma: Marshalling an Attack on Costs - A Billion-Dollar Program," Chemical Week, Vol. 162,
No. 9 (March 1, 2000).

"Six Sigma: Marshalling an Attack on Costs - It's the Way We Work," Chemical Week, Vol. 162, No. 9
(March 1, 2000).

"Six Sigma: Marshalling an Attack on Costs - Amassing Savings in Manufacturing," Chemical Week,
Vol. 162, No. 9 (March 1, 2000).

Mikel J. Harry, "The Quality Twilight Zone," Quality Progress, Vol. 33, No. 2 (February 2000), pp.
68-71.

Joy LePree, "Six Sigma Shines at GE Fanuc," Industrial Maintenance & Plant Operation, Vol. 61, No.
1 (January 2000).

Mark Truby, "Nasser, Ford Embrace Data-Driven Quality Plan," Detroit News, January 26, 2000.

Mustafa R. Yilmaz and Sangit Chatterjee, "Six Sigma Beyond Manufacturing - A Concept for Robust
Management," Quality Management Journal, Vol. 7, No. 3 (2000), pp. 67-77.

Doug Sanders and Cheryl Hild, "Six Sigma on Business Processes: Common Organizational Issues,"
Quality Engineering, Vol. 12, No. 4 (2000), pp. 603-610.

Howard T. Fuller, "Observations About the Success and Evolution of Six Sigma at Seagate," Quality
Engineering, Vol. 12, No. 3 (2000), pp. 311-315.

Doug Sanders and Cheryl Hild, "A Discussion of Strategies for Six Sigma Implementation," Quality
Engineering, Vol. 12, No. 3 (2000), pp. 303-309.

Ronald D. Snee, "Impact of Six Sigma on Quality Engineering," Quality Engineering, Vol. 12, No. 3
(2000), pp. ix-xiv.

Miles Maguire, "Cowboy Quality," Quality Progress, Vol 32, No. 10 (October 1999), pp. 27-34.

"Not Beginner's Luck," Industry Week, October 18, 1999, pp 62-64.

Hal Lancaster, "This Kind of Black Belt Can Help You Score Some Points at Work," Wall Street
Journal, September 14, 1999.

Ronald D. Snee, "Why Should Statisticians Pay Attention to Six Sigma?" Quality Progress, Vol. 32,
No. 9 (September 1999), pp. 100-103.

G. J. Hahn, W. J. Hill, R. W. Hoerl and S. A. Zinkgraf, "The Impact of Six Sigma Improvement - A
Glimpse into the Future of Statistics," The American Statistician, August 1999.

Joseph A. DeFeo, "Six Sigma: Road Map for Survival," HR Focus, Vol 76, No. 7 (July 1999), pp. 11-12.

Jerome A. Blakeslee, Jr., "Implementing the Six Sigma Solution," Quality Progress, Vol. 32, No. 7
(July 1999), pp. 77-85.

"Six Sigma Enlightenment," New York Times, Vol. CXLVIII, No. 51, 364 (December 7, 1998).

Claudia H. Deutsch, "Managers Seek Corporate Nirvana Through Quality Control," New York Times,
December 7, 1998.

"Six Sigma Secrets," Industry Week, Vol. 247, No. 20 (November 2, 1998), pp. 42-43.

Del Jones, "Firms Aim for Six Sigma Efficiency," USA Today, July 21, 1998.

Roger W. Hoerl, "Six Sigma and the Future of the Quality Profession," Quality Progress, Vol. 31,
No. 6 (June 1998), pp. 35-42.

Mikel J. Harry, "Six Sigma: A Breakthrough Strategy for Profitability," Quality Progress, Vol. 31,
No. 5 (May 1998), pp. 60-64.

Roger W. Hoerl, "Six Sigma at GE: A Glimpse into the Future of Statistics," Delware ASA
Conference, April 24, 1998.

Jim Morgan, "GE Capital Adds Value Through Rigorous Quality Initiative," Purchasing, Vol 123, No.
8 (November 27, 1997).

William M. Carley, "GE Implements $200 Million Program to Slash Number of Defects per Product,"
Wall Street Journal, April 25, 1996.

John Hillkirk, "Quality Conscious Firms Set Sights on Perfection," USA Today, September 4, 1990.