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September, 2000: Joan Dandurand -
Making Your Words and Actions Work For You
July, 2000: Brendan Pelan -
Development and Application of TL 9000
April, 2000: Ray Crawford -
Quality in Construction and Design
February, 2000: Paul Scicchitano - The
ISO 9000 '99 Survey
January, 2000: Frank Hutchison -
The Cost of Delay
Last updated: 1 July 2003
