2001 Presentations
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August, 2001: Susan O. Schall, Ph.D. -
Six Sigma Overview
Accompanying
Six Sigma References
July, 2001: Barbara Dreon -
CMM Level 3: How Do I Get There From Here?
Accompanying
White Paper
in PDF format
June, 2001: Sue McArthur -
Achieving Excellence Without Heroes
April, 2001: Frank Hutchison -
Quality As Life or Death
February, 2001: Frank McGarry -
Experiences in Attaining Level 5 Process Maturity at CSC
January, 2001: Donna Thomas -
Success or Distress: TL 9000 Compliance and Supplier Survival in the Telecommunications Industry
Last updated: 1 July 2003
