ASQ Section 0511 April 2014 Meeting Announcement

Wednesday, 9 April 2014

Amphora, Herndon

1151 Elden Street Herndon VA 20170

Directions to the Amphora in Herndon

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The Quality & Reliability of Healthcare.gov - What Happened?

Gerard Dache

Short Narrative/Description:

• The roll out of Healthcare.Gov may be one of the most obvious software failures to date.
• The pundits can debate the policy and political issues.
• We are going to delve into the quality and process aspects of the system and its deployment.
• We are going to ask how such a high visibility program with years to prepare and millions of dollars to spend, could have resulted in becoming the punch line of jokes on every late-night comedy show for months on end.
• We will consider this case study from the perspective of project management, engineering and support processes.

Speaker Background:

• Gerard Dache has been in the quality and process improvement business since 1987.
• He is currently the President of Common Sense Solutions in Fairfax, VA.
• He is a CMMI Institute Authorized High Maturity Lead Appraiser for CMMI, a certified instructor and SCAMPI Class B & C Team Lead.
• He is ITIL Foundation Certified and has extensive knowledge of models and standards including CMMI, ISO 9001 and ITIL.

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Reservations: Cost for dinner is $30.00 per person if reservations are made by the deadline (the Friday before the meeting), $35 if otherwise. There is no charge to attend for the presentation only. To register with or without dinner please use our on line reservation form which can be used up to the Sunday before the meeting. If you wish to make a reservation after the Sunday before the meeting or your plans change, please contact arrangements14@asq0511.org, and let us know.

Schedule:

5:30pm - 6:30pm Monthly Board Meeting

6:30pm - 7:00pm Registration & Networking

7:00pm - 8:00pm Dinner

8:00pm - 9:00pm Section Business & Presentation

Meetings are open to all ASQ members as well as to the public.

Next Meeting:
Wednesday, 14 May 2013 - TBD at Vienna Amphora

Call for Speakers!!!
Would you or someone you know like to speak at a future ASQ meeting? We're always looking for volunteers. Be creative! Exercise your public presentation skills! Earn recertification credits! Get a free dinner! Please contact programs14@asq0511.org.

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