ASQ 0511 - Voice of the Customer

A Message From the Voice of the Customer

Connie M Broadie

by Connie M Broadie

Hello members,

Good Day! I hope this finds everyone doing well! We recently just held our 5th Quality Matters Round Table on the topic of Agile and Quality, moderated by Charlotte Wild. It was a very informative conversation. I want to thank those who participated in the conversation and shared their experiences and knowledge related to the various topic questions.

  • Those who attended were provided a follow-up survey. We eagerly await and sincerely appreciate the feedback!
  • If you have an interest in moderating a future Quality Matters Round Table Topic, please contact our Quality Matters Round Table Lead, Vladimir Nesterovich,
    • You will find Quality Matter Round Table Topics here.
  • If you have an interest in writing a report based on the group discussion of a Quality Matters Round Table Topic, please contact our Quality Matters Reports Lead, Ken Rapuano,
  • Volunteering to moderate or write will provide you with 1 RU toward maintaining your ASQ certification(s).
  • If you are looking for opportunities to earn RUs for recertification, please contact our Recertification Chair, Muzaffar Zaffar,
  • As always, if you have any comments, questions or concerns that you would like me to share with Section 0511 Leadership, please do not hesitate to contact me at

Thank you,
Connie M Broadie, CMQ/OE, CQA
ASQ Section 0511 - Chair for Voice of the Customer